Cancellation policy

If you need to cancel an order, contact us as soon as possible at customerservice@skeyndoraustralia.com or call (03) 9821 0033.

Orders cancelled before dispatch will receive a full refund to the original payment method.

Once an order has been dispatched, it cannot be cancelled. You may still return eligible items in accordance with our returns policy.

For any questions about your order, check your order confirmation email for tracking and details, or reach out to our team.

See our https://skeyndor.au/policies/refund-policy for more details on returns and refunds.